Personal Training​​

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• Sessions are available in 30 min, 45 min or 1 hr blocks based on the client's preference. 

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• Sessions are billed in advance at the beginning of each month based on how many sessions the client chooses to schedule for that month.

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• In the event that a cancellation is necessary, a minimum of 24 hours notice is required. A failure to give such notice will result in the client forfeiting that session as well as the opportunity for a make-up session, except in cases of illness, emergency, or some other reasonable explanation.

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• Clients will not be issued a refund or credit for sessions they cancel or miss. If unable to attend, it is the client’s responsibility to schedule a make-up session. 

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• Make-up sessions are not guaranteed, are subject to the trainer's availability, and will be scheduled on a “first-come, first-serve” basis. ​In addition, make-up session credits expire 30 days from the date of the canceled/missed session. In the event that the trainer has to cancel a session due to illness, emergency, inclement weather, etc it will be rescheduled to another day and time as agreed upon by the trainer and client or the client will be issued a credit on their next month’s invoice if a mutually agreed upon time cannot be found.

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 Payment

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• Payment is due in advance at the beginning of each month upon receipt of invoice and reserves all applicable scheduled sessions, check-ins, or other appointments for the client for that month. Acceptable forms of payment include: cash, check, Venmo or online payments (Stripe). 

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• A $25 late fee will be added to the next month's invoice if payment is not received in full by the 15th of the month.

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Thank you for taking the time to read and understand the terms of my coaching policy. I think you will find its format to be comparable to the policies provided by other activities. Most of all, please understand that training and coaching clients about nutrition, exercise and lifestyle habits is a job for me, not just a hobby I do on the side. My time is just as valuable as yours. I ask you to please respect this fact.

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Thanks in advance for your cooperation and understanding.

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I look forward to working with you and/or a family member in the weeks, months, and years to come!

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Sincerely,

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Mike Ward

Phone: (518)369-6365

E-mail: mike@mikewardfitness.com

Website: http://www.mikewardfitness.com

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